FAQ
Welcome to our FAQ! Here you can find answers to commonly asked questions about our service, process, procedures, and more. If you have additional questions, contact us!
- 01
No, not unless you have Medicaid. Medicaid requires a referral from your Passport Provider (primary care doctor) to us.
- 02
Yes! In rare cases, if we determine your needs cannot be met by our office, we may suggest a suitable alternative provider so we don't waste your time.
- 03
(most likely) Yes! We are contracted with nearly all medical insurance companies. If you want to double check, just text or call us!
- 04
Yes. We understand the cost of medical insurance is out of control. In many cases, paying cash for expensive services, like surgery, means a lower out of pocket cost to you even though that cash paid doesn't go towards your deductible. Ask about this option and we can get creative with you to lower your costs.
- 05
Yes! We are happy to see anyone- insured or not! Please ask us for a menu of prices so you know what to expect financially. We offer a 10% discount for same-day full payment and offer payment plans in certain situations. Please ask about our cash-pay options for in-OR surgical services.
- 06
Yes! During the COVID pandemic, Dr. Dodson saw 100% of our patients via telemedicine and found it to be very powerful. Unfortunately, we cannot deliver telemedicine consultations to those outside the state of Montana as Dr. Dodson's medical license is specific for Montana.
- 07
Although we'd be happy to see you in person, we understand the cost may be prohibitive. We have treated many Canadian patients- all of whom remarked at how easy the process was to get expedited medical care from us. If a face-to-face consultation isn't right for you, please consider our service, Second Opinion Solutions (SOS), as this might provide you some answers.
- 08
SOS is a consultative process by which Dr. Dodson can render a medical opinion based on medical records (notes, imaging, etc) you provide or our Bridger ENT team obtains on your behalf. After reviewing the medical records, Dr. Dodson will transmit a report answering up to a maximum of 5 questions you submit. Unfortunately, US medical insurance does not cover the cost of SOS, but you may be able to use your Health Savings Account (check your benefits). SOS is a $750 USD per occurrence service. Patients have found SOS to be highly valuable.
- 09
No. There are excellent companies in the Gallatin Valley who provide this service to our patients. We'd be happy to point you in the right direction.
- 10
Yes! We have a multi-lingual translation phone service that is easy to use. Bringing a bilingual family member or friend is always helpful.
- 11
Too many to list on the website! Please contact us if you have concerns about a particular condition so we can verify we will meet your needs.